Privacy Policy
SVEILORIA respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or purchase from our website. We are committed to keeping personal information secure and used only for legitimate business purposes.
Information we collect
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Personal details: name, email address, phone number, shipping and billing address.
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Payment information: payment card details are processed by our payment provider (e.g., PayFast). We do not store full card details on our servers.
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Order data: products purchased, order history, returns, and preferences.
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Technical data: IP address, device type, browser, cookies, and analytics data to improve the site experience.
How we use your information
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To process and fulfil orders (shipping, returns, order updates).
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To communicate about your order, promotions (if you opt-in), and important service messages.
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To improve our products, website, and customer experience through analytics.
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To prevent fraud and ensure payment security.
Sharing & third parties
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We share only the minimum required data with service providers who perform services on our behalf (payment processors, shipping companies, analytics providers).
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We will disclose information if required by law or to protect our rights.
Data security
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We maintain reasonable technical and organizational measures, including SSL encryption and access controls, to protect personal data.
Your rights
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You may request access, correction, or deletion of your personal data. Contact us at support@sveiloria.com
Data retention
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We retain information as necessary for business operations and compliance. Order records and transaction data are retained for accounting and legal purposes.
Cookies & tracking
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We use cookies and analytic tools to understand site usage. You may manage cookie preferences via your browser.
Contact If you have questions about this policy, contact:Β support@sveiloria.com